SurveyMonkey sits in the Forms and Surveys category. Most SMB accounts overpay by 40% to 70% on this one tool alone. Here's the realistic price, the common overspend traps, and the cheaper alternatives we recommend at Cancel Costs.
SurveyMonkey Premier at A$75/seat/mo includes Salesforce integration and custom domain features most teams never use. Teams scale to Premier because of the 100k response limit, not the features. Tally's free tier has no response limit.
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| Alternative | Monthly (A$) | Why it works |
|---|---|---|
| Tally (free) | A$0 | Free unlimited surveys with logic; covers most use cases |
| Typeform Starter | A$35 | Better UX at same price tier |
| Qualtrics XM (free academic) | A$0 | If research-grade data quality is needed, academic licenses are free |
SurveyMonkey Team Premier requires annual contracts that are hard to exit mid-cycle. Audit at renewal. For customer satisfaction and employee NPS use cases, Delighted (Qualtrics' lighter tool) is A$17/mo and does 90% of the job.
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